Shipping policy
Shipping Policy
Last Updated: 01/01/2025
At Tipsy Cowgirl, we’re committed to getting your orders to you as quickly and efficiently as possible. Please keep in mind, it's a one man show and I also work full-time. Below are the details of our shipping process.
1. Processing Time
- Orders are processed within 7-10 days (Monday–Friday, excluding holidays).
- Custom or pre-order items may require additional processing time, which will be noted on the product page.
2. Shipping Rates & Delivery Times
We currently ship within the United States only. Standard shipping delivery times are 3-7 days. Shipping costs are determined by order weight, varying from $6.00-$12.00.
Delivery times are estimates and may vary based on location, carrier delays, or peak holiday seasons.
3. Order Tracking
- Once your order ships, you’ll receive an email with a tracking number.
- Please allow 24–48 hours for tracking updates.
4. Shipping Issues & Lost Packages
- Tipsy Cowgirl is not responsible for lost, stolen, or delayed packages once they have been handed off to the carrier.
- If your package is lost or delayed, please contact the carrier directly with your tracking number.
- If a package is returned to us due to an incorrect shipping address provided at checkout, the customer is responsible for reshipping costs.
5. International Shipping
- At this time, we only ship within the United States.
6. Damaged or Incorrect Orders
If you receive a damaged or incorrect item, please contact us within 30 days of delivery at shoptipsycowgirl@gmail.com with your order number and photos of the issue. We’ll work with you to resolve the problem as quickly as possible.
📩 Questions? Contact us at shoptipsycowgirl@gmail.com for any shipping-related inquiries.